Tips for Effective Personal Communication (C.A.B.)
Get Clear on What You Want to Accomplish – expressing one’s irritation (or other immediate reaction) may or may not help you move toward what you’re really after. This often requires extra effort to figure out what it is that matters to you.
Utilize an Assertive Approach - communicate clearly about what matters, in a manner that is respectful both to yourself and to the other person(s).
Identify Your Own Barriers To Speaking Up – many of us get caught up in worrying about how we’ll be seen, to the extent that we then have trouble seeing what really matters to us. At other times, we may feel so determined to get relief that the “big picture” gets lost in our approach.
Take your own C.A.B. to more effective communication!